K12 Insight - Identified: Partial Outage – Incident details

All systems operational

Identified: Partial Outage

Resolved
Partial outage
Started almost 2 years agoLasted about 4 hours

Affected

Onflo (formerly Let's Talk)

Partial outage from 4:00 PM to 7:32 PM

Ticket Submission

Partial outage from 4:00 PM to 7:32 PM

Onflo Platform

Partial outage from 4:00 PM to 7:32 PM

Email

Partial outage from 4:00 PM to 7:32 PM

Phone and SMS

Partial outage from 4:00 PM to 7:32 PM

Chatbot

Partial outage from 4:00 PM to 7:32 PM

Updates
  • Resolved
    Resolved

    The issue is now resolved. All functions are fully operational at this time. Thank you for your patience.

  • Update
    Update

    We are currently deploying a fix for this issue - the next update will be when this fix is complete.

  • Identified
    Identified

    We’re experiencing a partial outage affecting tabs loading on Let's Talk. Our team is currently working to restore complete access. We apologize for any inconvenience. Customers may be unable to load the tab when accessing your website. Additionally, some users may experience slow load times when logging into the platform. The next update is in 30 minutes.