K12 Insight - Notice history

Let's Talk! Assistant (Chatbot) experiencing major outage

Notice history

Nov 2024

Scheduled Maintenance | November 11 1:30-2:00 a.m. EDT
  • Completed
    November 11, 2024 at 7:00 AM
    Completed
    November 11, 2024 at 7:00 AM
    Maintenance has completed successfully
  • In progress
    November 11, 2024 at 6:30 AM
    In progress
    November 11, 2024 at 6:30 AM
    Maintenance is now in progress
  • Planned
    November 11, 2024 at 6:30 AM
    Planned
    November 11, 2024 at 6:30 AM

    We will be performing scheduled maintenance for all K12 Insight products on Monday, November 11 from 1:30 a.m. - 2:00 a.m. EDT. During this time, users will not be able to access Engage or Let's Talk. We apologize for any inconvenience you might experience.

Oct 2024

Identified: Outlook Users - Issue with Activation and Password Reset Emails
  • Resolved
    Resolved

    The issue is now resolved. For impacted users - those attempting to activate their account or reset their password and using a previous version of Microsoft Outlook - a new activation email or password reset email will need to be sent. We apologize for any inconvenience.

  • Identified
    Identified

    Outlook users who are not using the latest version are experiencing issues with activation emails and password reset emails. Our team has identified the root cause and is working to deploy a fix. As a workaround, please either access the browser-based version of Outlook or update your desktop version. Next update on October 29.

Sep 2024

No notices reported this month

Sep 2024 to Nov 2024

Next